2 Day UX Design Course & Certification (Government)
Aligned to the new Australian DTA Digital Service Standard 2.0
Hands on practical activities & exercises
- Defining your users
- Crafting a research approach
- Affinity diagramming
- User interviews & task analysis
- Personas
- Customer journey mapping
- Collaborative design
- Card sorting & IA Design
- Heuristic evaluations
- Writing a test plan
- Moderating a usability test session
- Mobile wireframing
Program outline
Course curriculum is aligned with the language and stages of the Digital Service Strategy 2.0 published in December 2023 (by the DTA) and the ISO standard for human centred design. In addition, learn UX design principles, tools, and methodologies plus tips and tricks from what we have learnt working on over 550 UX projects.
- Introduction to UX design
- Discovery and user research
- IA and navigation design (Alpha)
- User behaviour and design principles
- Usability testing
- Mobile & tablet UX
- Maintaining and evolving your site or application (Live)
- Implementing a UX approach in your organisation
Digital Options Upgrade (Optional)
This add-on option includes:
Who is this course for?
The course is targeted at those working in or for government, however the course outline is fundamentally the same as our 2 day design sprint. The main differences are the case study we work through in the break-out activities and the examples in the course materials are more government-focused. We also spend more time talking about DTA Digital Service Standards.
Meet Tania... Trainer and Principal
- 20 years' experience as a user experience practitioner
- Industry leader and presenter at UX conferences such as UX Australia Design Research
- Delivered UX training to over 2,000 participants in Asia Pacific
- Trained whole teams in UX such as ATO, DHS, CASA and several other government agencies.
- Founded PeakXD in 2003 - a leading Australian UX consultancy
- Enjoys sharing UX stories from the trenches
- Is passionate about UX and empowering people to improve the world through human centred design
- Highly qualified: M. Bus. (Research) in User Behaviour, Grad. Cert. Human Factors, Grad. Cert in Arts (Marketing) and B.Sc.
Register now
Registration is now open for 2024 UX Courses. Limited spots.