3 Day Virtual UX Design Course

24-26 Nov 2020

  • Learn about all things UX, how and when to use UX tools and methods over 3 days
  • Learning remote UX methods and tools
  • Learn by doing with practical activities and group work
  • Bonus #1 - $100 Uber Eats Voucher
  • Bonus #2 - Digital Options Upgrade (6 months access to our online learning portal with 75 video lessons on discreet UX topics)
  • Become a certified UX practitioner and successfully graduate from this program with a Foundation Certificate in User Experience (UX01)
  • 30+ Usability templates with video lessons on how to use them

Interactive, practical & remote activities and exercises

Check in to the remote classroom every morning at 9am via Zoom and experience live lectures and collaborative discussions throughout the day.

Live demonstrations of tools, interviews and methods & lots of hands-on activities in remote tools used in the UX industry.

  • Craft a research plan, defining objectives, user groups and approach.
  • Observe a live interview with a real user (and take notes)
  • Affinity diagramming and synthesizing research findings using online collaboration tools.
  • Participate in a website expert review
  • Customer journey mapping in an online workshop setting.
  • Card sorting and IA design using remote tools.
  • Sketching and wireframing using pen, paper and online tools.
  • Write a testplan with tasks for usability testing
  • Test your prototype remotely with a user

Not only will you be guided by a team of UX professionals, who have worked on over 500 UX projects for clients like Flight Centre, the Australian Government, Suncorp and Griffith University. But you will also get hands-on experience while you work through the interactive remote activities that have been carefully designed to help you learn all the UX fundamentals (and how it's done in this current climate where 'remote' is the new normal).

Program outline

Our course curriculum is aligned with the ISO standard for human-centred design, and cover the syllabus for the BCS Foundation Certificate in User Experience (UX01). In addition, learn UX design principles, tools, methodologies plus tips and tricks from what we have learnt working on over 500 UX projects.

  • Introduction to user experience design
  • User and customer research
  • Collaborative design & IA
  • User behaviour and design principles
  • Usability testing
  • Mobile & tablet UX
  • Maintaining and evolving your site or application
  • Implementing a UX approach in your organisation

Who is this course for?

This is a UX course for anyone who works online - UX or CX professionals, product managers, designers, project leaders, business analysts, developers, or anyone interested in learning about UX and how they can implement UX tools and techniques into their workplace.

If you're a


you'll learn the fundamentals of UX and get a grip on all the UX terminology and best practice (what, how and when to use it).

If you're in a

Senior UX role

refresh & sharpen your UX skills, find the latest techniques & discover how to adapt to a remote climate to better use UX in your organisation.

If you're in a

Complimentary role

(like a developer or a business analyst) get a better grasp of user experience design, UX approaches & tools.

If you're a


discover the power of user centred design and how UX can be adopted (whether it's in an Agile, or a hybrid environment).

Meet our coaches



Trainer and Principal
  • 20 years' experience as a UX practitioner
  • Highly regarded and accredited BCS trainer
  • Delivered UX training to over 1,850 participants
  • Founded PeakXD in 2003 - a leading Australian UX consultancy
  • Shares stories and experience from over 420 UX projects
  • Conference speaker and highly regarded industry leader


Consulting Practice Manager
  • 15 years’ experience as a UX practitioner and with Peak for 12.
  • Has led our UX team on dozens of projects
  • Hundreds of hours of usability testing experience
  • Experienced UX interviewer and facilitator
  • Dances on the inside


Training Manager
  • 10 years experince in UX design & research
  • Has conducted hundreds of hours of usability testing
  • Completed a Bachelor of Multimedi majoring in design at Griffith University in 2005
  • Before moving into UX was a front end web developer and designer in a Government agency
  • Enjoys the whole end to end process of human centered design especially working in the solution space


Senior UX Researcher

Sophie is a user researcher & UX designer with a background in the social sciences. She specialises in the discovery of user needs and motivations, which she sees as crucial to successful design. She facilitates customer centric approaches to design and believes in testing often, failing fast and getting everything from paper prototypes to finished products in front of customers.

Student outcomes

Stop feeling like an impostor and become a certified UX practitioner, learn UX from an industry expert.

Become UX certified


We offer more than just vendor certification. PeakXD is a BCS (The Chartered Institute for IT) accredited training organisation approved to provide training for the Foundation Certificate in User Experience (UX01). After our training, you will then sit an independently assessed examination to obtain your BCS UX01 certification. BCS qualifications are delivered and recognised in more than 200 countries around the world so you really can go further when you're BCS certified!

Post-course student support

After the course, we look after you. Included with the UX course is a membership to our exclusive UX learning community where you can see new jobs for UX professionals, get support from peers, UX experts and networking opportunities.

BONUS: Digital Upgrade To Access All The Materials Online

After the 3 Day Event Get 10 online modules...

  • Introduction to user experience design
  • User research: planning & conducting
  • Documenting your research to build empathy
  • Co-design workshops, stakeholder engagement & prototyping
  • Information architecture & navigation
  • Interaction design
  • Visual design & information design
  • Usability evaluation
  • Usability testing: measuring usability
  • Ready set go - launch your site & system

... and a total of 75 video lessons


With 30+ Digital Templates



Our course has limited seats and is selling fast! We will only allow a small number of participants in our course, so you get more personal attention.

UX Course Only

Learn about UX (no exam or certification)
General Admission

3 Day Virtual UX Training

+ 75 Online Lessons

+ 30 Digital Templates

+ $100 Uber Eats Voucher

2397 AUD

(plus GST = $2,636.70)

UX Course & Certification

Foundation Certificate in User Experience
UX Course & Certification

3 Day Virtual UX Training

+ UX Certification Assessment

+ 75 Online Lessons

+ 30 Digital Templates

+ $100 Uber Eats Voucher

2697 AUD

(plus GST = $2,966.70)

Frequently Asked Questions

  • computer or large tablet webcam and microphone (we want this to be collaborative and interactive like face-to-face training)
  • reasonable internet bandwidth
  • ability to access Zoom online meetings
  • ability to access Miro online collaboration tool (no licence required - we will provide access)

Yes you can pay by invoice. After you have selected your tickets and the 'Checkout' button you will be asked to complete the registration. You can choose a payment method that suits you including 'Credit or Debit Card' and 'Pay by invoice.

If you choose to pay by invoice, we will email you an invoice with payment instructions and information.

Yes can run this course for your whole work team. We have Corporate UX Training options to suit every team, and every budget.

You can apply for a full tuition loan with a $200 AUD upfront payment and flexible repayment terms through our high-quality Australian lender Study Loans.

Must be an Australian citizen or permanent resident and over 18 years of age.

Stand out from other UX course graduates: We provide training to get you industry recognised certification offered by an external industry association. It's a stamp of excellence: Certification tells your employer and your colleagues that you've got a higher standard of knowledge and expertise. It'll help your career progression: Whether you want to 'side step into a UX Career from another profession', 'win the contract' or 'move up in your organisation', having a Foundation Certification in User Experience will boost your chances of success. Earn more money: Who doesn't want more money? Certification demonstrates that you're committed to your profession and you're willing to invest in your future. Employers will see your value, and you can use this to justify a promotion or pay increase. Future-proof yourself: One of the biggest benefits of certification is the study and time you put in to your own personal learning. The certificate at the end is also a bonus, but the time you put in will keep you current.

You can sit the exam at any point in the next 12 months. Before the course commences we will issue you an exam voucher code that you can use to book the exam at an approved examination centre. The voucher will expire 12 months from the date of issue. There are currently 5,000 approved examination centres in 175 countries. You can search for your city to see where your nearest test centre is. You may also be able to sit the exam online.

What past students have said about our UX courses

I'm so glad I decided to go with Peak. They are a world-class UX training organization, and I recommend them without hesitation.

Sam C

Digital Project Manager

Activities were very well-thought-out, and excellent resources provided so that I never felt I was flying blind, even for the aspects of UX that I had no prior experience in.

Kathrin K

Freelance Graphic Designer

No matter where you are in your career, there are so many elements in this course that you can take away and apply to corporate life.Thank you PeakXD for all your support – what a team!!

Paula C

System Analyst