Improving the world
through human centred design
PeakXD is a customer research, CX and UX design consultancy based in Brisbane, Australia. We collaborate with organisations to understand customers, design and improve services and experiences, and build capability through research, design and usability testing.
Trusted across government and industry since 2003
Over 23 years of helping organisations, across public and private sectors, to improve experiences for their customers.
| Industry | Research & analysis | Design | Testing & evaluation | Capability building |
|---|---|---|---|---|
| Federal government | ✓ | ✓ | ✓ | ✓ |
| State government | ✓ | ✓ | ✓ | ✓ |
| Local government | ✓ | ✓ | ✓ | ✓ |
| Education & university | ✓ | ✓ | ✓ | ✓ |
| Health | ✓ | ✓ | ✓ | ✓ |
| Financial services | ✓ | ✓ | ✓ | ✓ |
| Utilities & telco | ✓ | ✓ | ✓ | ✓ |
| Travel, transport & tourism | ✓ | ✓ | ✓ | ✓ |
| Professional services | ✓ | ✓ | ✓ | ✓ |
| Not-for-profit & community | ✓ | ✓ | ✓ | ✓ |
| SaaS & eCommerce | ✓ | ✓ | ✓ | ✓ |
A few of the organisations we've worked with
