Improving the world
through human centred design

PeakXD is a customer research, CX and UX design consultancy based in Brisbane, Australia. We collaborate with organisations to understand customers, design and improve services and experiences, and build capability through research, design and usability testing.

Consulting

We conduct research, design services and test usability, so decisions are grounded in evidence, not guesswork.

Learn more
Training

Develop practical UX, CX and AI capability through public and tailored organisational training.

Know more
Our work

Explore real projects spanning research, service design and capability building for government and industry.

Discover more

Trusted across government and industry since 2003

We've worked with government, health, education, finance and more since 2003.

PeakXD capability matrix — final
Industry Research & analysis Design & implementation Testing & evaluation Training & facilitation
Federal government
State government
Local government
Education & university
Health
Financial services
Utilities & telco
Travel, transport & tourism
Professional services & not-for-profit
SaaS & eCommerce
629

Client projects delivered

3,717

People trained

21

Years delivering UX & CX training

218,643

Post-it notes (and counting)

A few of the organisations we've worked with