PeakXD is a customer research and experience design consultancy based in Brisbane, Australia. We collaborate with our clients to help them achieve their business goals by facilitating the design of customer centric digital experiences and services.

Consulting

User research and customer insights, user experience, usability testing, service design and journey mapping.

Training

Whether you want to deepen your existing UX knowledge or move into the UX field, our training courses in UX and service design provide both theoretical principles and practical tools and methods.

Coaching

Build your organisation's UX capability with our UX mentoring services.

Why PeakXD

Integrity

We only take on work that we believe improves the world and we perform it ethically and with integrity

Quality

We take pride in our work and aim for quality outcomes for our clients

Rigour

We work with our clients to deliver the most rigorous approach their budget will allow

Passion

We love what we do and how it positively impacts the world

Collaboration

We work collaboratively with clients to build customer empathy and ensure skills are retained by our clients

Fun

We're not serious all the time

What people say about us

“Outputs were of a high standard and always delivered on time. Engaging Peak helped to get past our assumptions and deliver a better product.”

John Scullen

Australian Access Federation

“PeakXD were very responsive and provided high standard of service levels. PeakXD were positive in problem solving and adaptive to our requirements.”

Kate Spyby

Australian Institute of Health and Welfare

“The feedback we received was very comprehensive and concise. The end report was written to allow both 'techie and non-techie' audiences alike to understand the recommendations.”

Joe Darcy

Queensland Urban Utilities