UX, CX & Service Design Courses
General CX and UX courses
CX Discovery & Research: Human-Centred Design
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
CX Ideation & Service Design: Human-Centred Design
Design thinking, problem framing, ideation, service blueprinting & practical guidance.
UX Design & Testing: Human-Centred Design
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Facilitating Creative Workshops
Learn the methods and strategies to plan and confidently facilitate creative workshops and achieve great outcomes for your organisation.
Courses for government
For those wanting courses that are aligned to the Digital Transformation Agency's (DTA) Digital Service Standard.
CX Discovery & Research: Human-Centred Design for Government
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
UX Design & Testing: Human-Centred Design for Government
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Courses for higher education
Perfect for those working at universities, TAFE's, and private training organisations.
CX Discovery & Research: Human-Centred Design for Higher Education
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
UX Design & Testing: Human-Centred Design for Higher Education
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
General CX and UX courses
CX Discovery & Research: Human-Centred Design
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
CX Ideation & Service Design: Human-Centred Design
Design thinking, problem framing, ideation, service blueprinting & practical guidance.
UX Design & Testing: Human-Centred Design
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Courses for government
For those wanting courses that are aligned to the Digital Transformation Agency's (DTA) Digital Service Standard.
CX Discovery & Research: Human-Centred Design for Government
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
UX Design & Testing: Human-Centred Design for Government
This course gives you the practical skills and proven frameworks to design intuitive experiences that meet Australian and international UX standards.
Courses for higher education
Perfect for those working at universities, TAFE's, and private training organisations.
CX Discovery & Research: Human-Centred Design for Higher Education
This hands-on training will help you uncover real user needs, build empathy, and create evidence-based solutions.
CX Ideation & Service Design: Human-Centred Design for Higher Education
Design thinking, problem framing, ideation, service blueprinting & practical guidance.
Online courses
No matter what field you work in, user-centred design skills can help you create better experiences for your customers. That’s why we created the UX Training Portal Membership, to give you access to step-by-step lessons, real-world templates, and heavily discounted live learning opportunities, all in one easy membership.
Membership & UX training portal
A complete UX learning library for every stage of your career.
Membership & UX training portal
No matter what field you work in, user-centred design skills can help you create better experiences for your customers. That’s why we created the UX Training Portal Membership, to give you access to step-by-step lessons, real-world templates, and heavily discounted live learning opportunities, all in one easy membership.
Membership & UX training portal
A complete UX learning library for every stage of your career.
Our students work at
What people say
“
The topics covered in the learning courses were exhaustive and well structured, and the project work was essential in bringing the theory to life.
...it was invaluable to be able to do some hands-on work for every step in a UX project. I never felt I was flying blind, even for the aspects of UX that I had no prior experience in.
Learning from decades of first-hand experience cannot be underestimated – the coaching team has a wealth of knowledge to share.
I felt well supported throughout the entire course and am very happy with the skills I learned, and feel ready and well prepared to commence work in the UX field.
Kathrin K
Freelance Graphic Designer
“
The course is everything it promised to be - skills focused in a highly practical and process-driven way, aptly grounded in theory and focused on the craft rather than specific tools.
The quality of engaged feedback and guidance is a strong indicator of the PeakXD team's collective experience, professionalism, and mentoring culture."
Tim Pilbrow Ph.D. - Melbourne
Research Anthropologist
“
The course was comprehensive in what I could call the back-end of the design. It covered all the research aspects of how to set up a decent foundation for the user experience. The knowledge from the PeakXD team was very impressive.
It taught me to ensure that the foundation of what it is I am exactly designing is strong and the research is there to back it up before I even start building the house on top.
Overall, am very happy with this course I would recommend it to anyone who knows very little about design, like me a few months back.
Rupert P
Freelance UX Designer
“
My experience with the Peak XD UX Accelerator course has been outstanding. The Peak program brought everything to life. The course is a treasure trove of tips and tricks, and the real-life examples and case studies make it easy to understand how UX is applied.
Tania and Miranda are excellent trainers - patient, caring, and highly experienced in their field. They both made themselves very accessible, providing lots of opportunities to ask questions, and offering valuable feedback on weekly exercises.
I'm so glad I decided to go with PeakXD. They are a world-class UX training organization, and I recommend them without hesitation.