UX Essentials Course

  • Flexible self-paced online training - learn when it suits you
  • Learn from senior industry professionals who work in UX
  • Pay over 12 months or upfront and save
  • Start or stop anytime

UX Essentials Course

Complete 78 online video lessons to learn the UX foundations including methods, principles and tools widely used. Attend a monthly coaching call & a live hands-on interactive training workshop. Qualify to sit the assessment for the BCS Foundation Certificate in User Experience.

  • Flexible online training - learn when and where it suits you
  • 10 modules with 78 online video lessons to learn the UX foundations including methods, principles and tools widely used within the industry.
  • Monthly coaching & support from our team of industry experts
  • Attend a monthly coaching call to watch and learn from industry case studies and discuss UX with coaches and other students.
  • Access to UX templates
  • Access our library of 30+ templates to help you on the job.
  • Option to get UX industry certification
  • You will learn everything you need to sit the exam for BCS UX01 Foundation Certificate in User Experience (assessment fee not included).
  • Option to upgrade to the UX Accelerator Program
  • Add a real-world project, gain experience and a portfolio & start your career.

At a glance

  • 50 hours total effort
  • Self-paced - Take 4 weeks to 12 months
  • Location: Global online
  • Start or finish at any time
  • Monthly $250 USD or $350 AUD or Upfront $1,997 USD or $2,750 AUD
  • Admission requirements Computer (Mac or Windows) and reasonable internet access and Zoom.

Syllabus (BCS UX01)

Each module contains 6-8 video lessons. Unlock your choice of one module each month (for 12 months) or unlock all 12 modules from day 1 (when you pay upfront).

  • Introduction to user experience design
  • User research: planning & conducting
  • Documenting your research to build empathy
  • Co-design workshops, stakeholder engagement & prototyping
  • Information architecture & navigation
  • Interaction design
  • Visual design & information design
  • Usability evaluation
  • Usability testing: measuring usability
  • Ready set go - launch your site, system & your career

Monthly coaching support

Join our monthly coaching sessions to ask anything UX related. It could be a question about learning materials, how to do something in your UX job. Listen and watch our team share industry case studies. If you can't make the live call, submit questions and watch the replay later.



Trainer and Principal
  • 20 years' experience as a UX practitioner
  • Highly regarded and accredited BCS trainer
  • Delivered UX training to over 1,850 participants
  • Founded PeakXD in 2003 - a leading Australian UX consultancy
  • Shares stories and experience from over 420 UX projects
  • Conference speaker and highly regarded industry leader


Consulting Practice Manager
  • 15 years’ experience as a UX practitioner and with Peak for 12.
  • Has led our UX team on dozens of projects
  • Hundreds of hours of usability testing experience
  • Experienced UX interviewer and facilitator
  • Dances on the inside


Training Manager
  • 10 years experince in UX design & research
  • Has conducted hundreds of hours of usability testing
  • Completed a Bachelor of Multimedi majoring in design at Griffith University in 2005
  • Before moving into UX was a front end web developer and designer in a Government agency
  • Enjoys the whole end to end process of human centered design especially working in the solution space


Senior UX Researcher

Sophie is a user researcher & UX designer with a background in the social sciences. She specialises in the discovery of user needs and motivations, which she sees as crucial to successful design. She facilitates customer centric approaches to design and believes in testing often, failing fast and getting everything from paper prototypes to finished products in front of customers.

You also get 30+ UX Templates

Download digital copies of templates with video instructions on how to use them

User research

  • Business stakeholder interview guide
  • Contact centre/customer facing staff interview question guide 
  • Customer/user interview questions guide 
  • Persona master template & examples
  • Customer journey mapping template in PowerPoint and Visio
  • User requirements Excel sheet

Design phase

  • Collaborative design workshop invite
  • Workshop running sheet
  • Instructions and PowerPoint slide pack
  • IA design template in Excel

Usability testing

  • Usability test checklist
  • Test plan template
  • Task card template
  • Participant forms e.g. consent form
  • Issues logger – for recording and collating
  • Datalogger (for recording task completion rates and easily creating charts)
  • Test report templates – PPT and Word

I absolutely loved this course!! The materials (and resources…so many resources) are current, the way it is delivered is engaging - using real-life examples and working on a real project helps to cement your learning. I joined the course to round out my skills and get a piece of paper, but I got so much more out of it than I expected, as I realised my belief and experience with UX consultants in the past was deeply flawed. The team that provides this course, in contrast, are brilliant, they really know what they are doing. No matter where you are in your career, there are so many elements in this course that you can take away and apply to corporate life. Thank you PeakXD for all your support – what a team!!

Paula C

System Analyst

Monthly subscription

Upgrade anytime to unlock all modules and lessons
Monthly membership

Unlock a new module each month

+ Monthly coaching call with industry leaders

+ 30 Digital Templates

$250 USD / $350 AUD a month

Pay upfront & save

12 months for the price of 10 months.
2 months free

Instantly unlock 10 Modules with 78 video lessons

+ Monthly coaching call with industry leaders

+ 30 Digital Templates

$1,997 USD / $2,750 AUD

Find out more

Book a free career discovery call

Speak to one of our coaches (not a pushy sales person) to see if a UX career and which course might be right for you.

Schedule your UX Career Discovery Call

Request an information pack

If you want to know more but aren't ready to talk to someome we get it. Ask for an information pack and check your inbox.

Request a course information pack

Sign up for our education series

Watch interviews with employers, get our UX career quiz, get daily insights and start your UX learning today.

Subscribe to UX Education Series

Frequently Asked Questions

The UX Essentials course does not have a job guarantee, Only our UX Accelerator program has a conditional job guarantee, where we will work with you and guide you through the process of landing an internship or UX job within 6 months. We will review your resume and portfolio and help you connect with industry employers and recruiters through our networks.  We also offer qualifying students internships in our UX consulting company to give you more experience.  As long as you follow the steps we suggest if you don't find a role within 6 months you can undertake another project and 13 weeks of coaching for free. Conditions apply.

While it is definitely advantageous to have experience or qualitifications in either IT, digital, market research, psychology, social research or marketing, it is not essential but you will need to spend a few more hours a week on the program. We will teach you all the foundations of UX to start your career. 

Generally, we aim to conduct coaching calls on the first Thursday of every month at around lunchtime Australia time which is Sunday night US time, however, times may vary depending on when you enrol as we want to ensure you join students who are at the same stage as you on our project. If you can't attend the coaching call live you can watch the replay which we post withing 48 hours.

Not for the UX Essentials course - but we do have a refund satisfaction guarantee for the UX Accelerator! But it does have conditions. We offer a full money-back guarantee, if in the first 30 days after you get access to the UX Accelerator course materials, and after you have tried the program - if for any reason you don’t want to continue with the course - then contact us and we will refund you in full. This request must come in writing as an email to our support@peakxd.com.au within 30 days, and you need to have attended at least 1 live coaching call and completed the first 2 weeks activities. After this we will assume, you’re getting great value. All refunds are processed at the equivalent of the average USD/ AUD spot rate of the day when the purchase was made. Client requesting refund pays any associated bank fees. We made this course with a goal to empower you to improve the world through human-centred design. It is our goal to produce a product that will help you achieve this. We believe we have created a valuable product that will help you learn the tools, methodologies and techniques of user-centred design. Note: we do not guarantee that you will automatically pass the exam after this program. To maintain the integrity of the certification it is only awarded to those who have achieved a pass in the exam and this is regulated by a third party. We give you a practice exam and answer sheet which should prepare you for the exam.

Stand out from other UX course graduates: We provide training to get you industry recognised certification offered by an external industry association. It's a stamp of excellence: Certification tells your employer and your colleagues that you've got a higher standard of knowledge and expertise. It'll help your career progression: Whether you want to 'side step into a UX Career from another profession', 'win the contract' or 'move up in your organisation', having a Foundation Certification in User Experience will boost your chances of success. Earn more money: Who doesn't want more money? Certification demonstrates that you're committed to your profession and you're willing to invest in your future. Employers will see your value, and you can use this to justify a promotion or pay increase. Future-proof yourself: One of the biggest benefits of certification is the study and time you put in to your own personal learning. The certificate at the end is also a bonus, but the time you put in will keep you current.

You can sit the exam at any point in the next 12 months. When you complete all modules and are ready to sit your exam we will help you book in for your 1 hour exam. For the UX Accelerator, your assessment fee is included and we will provide you with an exam voucher code that you can use to book the exam at an approved examination centre. The voucher will expire 12 months from the date of issue. There are currently 5,000 approved examination centres in 175 countries. You can search for your city to see where your nearest test centre is.  We can also arrange online remote protoring (examination) if for some reason you cannot get to a test centre.