UX Essentials
The online course is for anyone wanting to learn UX fundamentals and methods from industry experts
The core of the UX Essentials is the online portal
Flexible choices - choose which module you want unlocked next
... Each module has 6-8 video lessons
You also get 30+ UX Templates
Download digital copies of templates with video instructions on how to use them
User research
- Business stakeholder interview guide
- Contact centre/customer facing staff interview question guide
- Customer/user interview questions guide
- Persona master template & examples
- Customer journey mapping template in PowerPoint and Visio
- User requirements Excel sheet
Design phase
- Collaborative design workshop invite
- Workshop running sheet
- Instructions and PowerPoint slide pack
- IA design template in Excel
Usability testing
- Usability test checklist
- Test plan template
- Task card template
- Participant forms e.g. consent form
- Issues logger – for recording and collating
- Datalogger (for recording task completion rates and easily creating charts)
- Test report templates – PPT and Word
In person full day training workshops
Active members get a free ticket to 2 full day UX training events per year in person in Sydney Melbourne or Brisbane
Free entry to 2 x full day workshops to be conducted in Melbourne, Sydney and Brisbane (twice a year) to get some hands-on experience in areas such as customer journey mapping, collaborative design, card sorting and service design.
Meet Tania... Trainer and Principal
- 20 years' experience as a user experience practitioner
- Industry leader and presenter at UX conferences such as UX Australia Design Research
- Delivered UX training to over 1,980 participants in Asia Pacific
- Trained whole teams in UX for over 50 organisations such as ANZ, Commonwealth Bank, Suncorp, ATO, Department of Human Services and University of South Australia
- Founded PeakXD in 2003 - a leading Australian UX consultancy
- Enjoys sharing UX stories from the trenches
- Is passionate about UX and empowering people to improve the world through human centred design
- Highly qualified: M. Bus. (Research) in User Behaviour, Grad. Cert. Human Factors, Grad. Cert in Arts (Marketing) and B.Sc.