3 Day UX Design Course

Intensive UX Training in Melbourne, Sydney, Canberra & Brisbane

  • Learn about all things UX, how and when to use UX tools and methods over 3 days
  • Learn by doing with practical activities and group work
  • 400+ page detailed training manual plus access to a soft-copy post course
  • Join our exclusive online UX learning community for support and work opportunities
  • Become a certified UX practitioner and successfully graduate from this program with a Foundation Certificate in User Experience (UX01)
  • Catering provided. Morning & afternoon tea and lunch all 3 days

Hands on practical activities & exercises

If you 'learn by doing' then you'll love the 15 hands on activities in the 3 day UX design course, including:
  • Defining your users
  • Crafting a research approach
  • Affinity diagramming
  • User interviews & task analysis
  • Personas
  • Customer journey mapping
  • Collaborative design
  • Card sorting & IA Design
  • Heuristic evaluations
  • Writing a test plan
  • Moderating a usability test session
  • Mobile wireframing
Not only will you be guided by a UX professional with over 20 years' experience, who has worked on over 550 UX projects for clients like Flight Centre, the Australian Government, Suncorp and Griffith University. But you will also get hands on experience while you work through 15 activities that have been carefully designed to help you learn all the UX fundamentals (and how it's done in the real world).

Program outline

Our 3 Day UX design course curriculum is aligned with the ISO standard for human centred design, and cover the syllabus for the BCS Foundation Certificate in User Experience (UX01). In addition, learn UX design principles, tools, methodologies plus tips and tricks from what we have learnt working on over 550 UX projects.
  • Introduction to user experience design
  • User and customer research
  • Collaborative design & IA
  • User behaviour and design principles
  • Usability testing
  • Mobile & tablet UX
  • Maintaining and evolving your site or application
  • Implementing a UX approach in your organisation

Who is this course for?

This is a UX course for anyone who works online - UX or CX professionals, product managers, designers, project leaders, business analysts, developers, or anyone interested in learning about UX and how they can implement UX tools and techniques into their workplace.

If you're a


you'll learn the fundamentals of UX and get a grip on all the UX terminology and best practice (what, how and when to use it).

If you're in a

Senior UX role

refresh & sharpen your UX skills, find the latest techniques & discover how to be better use UX in your organisation.

If you're in a

Complimentary role

(like a developer or a business analyst) get a better grasp of user experience design, UX approaches & tools.

If you're a


discover the power of user centred design and how UX can be adopted (whether it's in an Agile, or a hybrid environment).


Meet Tania... Trainer and Principal

  • 20 years' experience as a user experience practitioner
  • Industry leader and presenter at UX conferences such as UX Australia Design Research
  • Delivered UX training to over 2,000 participants in Asia Pacific
  • Trained whole teams in UX for over 50 organisations such as ANZ, Commonwealth Bank, Suncorp, ATO, Department of Human Services and University of South Australia
  • Founded PeakXD in 2003 - a leading Australian UX consultancy
  • Enjoys sharing UX stories from the trenches
  • Is passionate about UX and empowering people to improve the world through human centred design
  • Highly qualified: M. Bus. (Research) in User Behaviour, Grad. Cert. Human Factors, Grad. Cert in Arts (Marketing) and B.Sc.

Student outcomes

Stop feeling like an impostor and become a certified UX practitioner, learn UX from an industry expert.

Become UX certified

We offer more than just vendor certification. PeakXD is a BCS (The Chartered Institute for IT) accredited training organisation approved to provide training for the Foundation Certificate in User Experience (UX01). After our training you will then sit an independently assessed examination to obtain your BCS UX01 certification. BCS qualifications are delivered and recognised in more than 200 countries around the world so you really can go further when you’re BCS certified!

Post-course student support

When you return home we look after you. Included with the UX course is membership to our exclusive UX learning community where you can see new jobs for UX professionals, get support from peers, UX experts and networking opportunities.

Add the Digital Options Upgrade To Access All The Materials Online

After the 3 Day Course Get 10 online modules...

  • Introduction to user experience design
  • User research: planning & conducting
  • Documenting your research to build empathy
  • Co-design workshops, stakeholder engagement & prototyping
  • Information architecture & navigation
  • Interaction design
  • Visual design & information design
  • Usability evaluation
  • Usability testing: measuring usability
  • Ready set go - launch your site & system

... and a total of 78 video lessons


With 30+ Digital Templates



Our course has limited seats and is selling fast! We allow only a small number of participants in our course, so you get more personal attention.

UX Course Only

Learn about UX (no exam or certification)
UX Course Only

3 Day UX Training


(plus GST = $2,636.70)

With Digital Options Upgrade

3 Day UX Training

+ 78 Online Lessons

+ 30 Digital Templates


(plus GST = $2,996.70)

UX Course & Certification

Exam & Foundation Certificate in User Experience
UX Course & Certification

3 Day UX Training

+ Certification Assessment


(plus GST = $2,996.70)

With Digital Options Upgrade

3 Day UX Training

+ UX Certification Assessment

+ 78 Online Lessons

+ 30 Digital Templates


(plus GST = $3,296.70)

Register now

Registration is now open for 2020 UX Courses. Limited spots.

View Schedule

Payment options available

Frequently Asked Questions

Yes you can pay by invoice. After you have selected your tickets and the 'Checkout' button you will be asked to complete the registration. You can choose a payment method that suits you including 'Credit or Debit Card' and 'Pay by invoice.If you choose to pay by invoice, we will email you an invoice with payment instructions and information.
Yes can run this course for your whole work team. We have Corporate UX Training options to suit every team, and every budget.
You can apply for a full tuition loan with a $200 AUD upfront payment and flexible repayment terms through our high-quality Australian lender Study Loans.

Must be an Australian citizen or permanent resident and over 18 years of age.

Stand out from other UX course graduates: We provide training to get you industry recognised certification offered by an external industry association. It's a stamp of excellence: Certification tells your employer and your colleagues that you've got a higher standard of knowledge and expertise. It'll help your career progression: Whether you want to 'side step into a UX Career from another profession', 'win the contract' or 'move up in your organisation', having a Foundation Certification in User Experience will boost your chances of success. Earn more money: Who doesn't want more money? Certification demonstrates that you're committed to your profession and you're willing to invest in your future. Employers will see your value, and you can use this to justify a promotion or pay increase. Future-proof yourself: One of the biggest benefits of certification is the study and time you put in to your own personal learning. The certificate at the end is also a bonus, but the time you put in will keep you current.
You can sit the exam at any point in the next 12 months. Before the course commences we will issue you an exam voucher code that you can use to book the exam at an approved examination centre. The voucher will expire 12 months from the date of issue. There are currently 5,000 approved examination centres in 175 countries. You can search for your city to see where your nearest test centre is. You may also be able to sit the exam online.

Success stories

"Knowing that there's a whole lot of problem solving before jumping into solution mode in UX"

Reni Florentina

Graphic Designer

"The course was highly valuable and puts me in a better position to advocate for our users."


6 June 2019

"It has given me a lot more background and insight into vital UX processes, leaving me feeling a lot more capable and confident in my role."

Mark Gamble