Using a combination of verbal feedback with observation of actual user behaviour and non-verbal cues provides deep understanding of the usability issues experienced on your site or system and can provide recommendations to improve the overall user experience.
Testing without moderation is a cost effective approach when seeking quantitative data about what users are doing on your site or system.
Mobile & tablet testing
Responsive design and device optimised content are essential for today's constantly connected web user. Let us assess your mobile or app based experience to help ensure that your users remain your users.
Good accessibility equals good UX. An inaccessible website shuts out any users who rely on assistive technologies to read your content. Turning away potential customers is just bad business practice so talk to us about how we can help.
Expert usability reviews
While talking to real users is always the best source of data the next best thing is getting a usability expert to assess your site or system. Being able to identify usability problems quickly and cheaply can help solve many common problems.
Comments from our clients
“I would use Peak XD again as the outcome met my expectations and both David and Miranda were knowledgeable and a pleasure to liaise with."
“Very easy to deal with, quick turnaround and uncomplicated evaluation documentation."
“The feedback we received was very comprehensive and concise. The end report was written to allow both 'techie and non-techie' audiences alike to understand the recommendations.”