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Real world UX vs. University UX 101

For those who want to foray into the field of User experience (UX) design, it should be noted that the elements of UX that you learn at university are very different to real life experiences in the industry.

Incorporating UX design into the structured university curriculum is hard when every student is privy to your projects. Nearly all courses where usability testing was a component, were structured in a way that testing with people outside the student cohort was not always feasible.

UX lessons from the 2016 Census

The main issues which had a dramatic effect on data quality and the user experience of the 2016 Australian census were largely related to the design of the delivery and distribution process, offline support and technical issues but we can still learn a lot from the #censusfail both in terms of process and UX design.

The Joy of UXing: The beginner’s guide to UX design

Creating a good customer experience is a lot like baking a cake – there are key ingredients essential to include and a recipe you need to follow to get the best outcome. Sure, there are out of the box solutions nowadays that can make this process much easier, but quality ingredients combined with a methodical approach will yield a much better experience for the consumer (and a more delicious cake).

UX of university websites: User needs

Our university clients are starting to focus on understanding their users and their needs but, there’s still room for improvement. Find out what info current and prospective students want to see on university websites.

Mobile UX Part 2: Sticky headers

Sticky headers are persistent headers or menus that do not move when the user scrolls. There is some research to suggest that sticky menus are quicker for users to navigate a site and that most users prefer this type of menu. As research into the effectiveness of sticky headers on mobile sites is limited, we felt this was worthy of further investigation.

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