3 Day UX Design Course Melbourne

  • Learn about all things UX, how and when to use UX tools and methods over 3 days
  • Learn by doing with practical activities and group work
  • Become a certified UX practitioner and successfully graduate from this program with a Foundation Certificate in User Experience (UX01)
  • Catering provided. Morning & afternoon tea and lunch all 3 days

Program outline

Our 3 Day UX design course curriculum is aligned with the ISO standard for human centred design, and cover the syllabus for the BCS Foundation Certificate in User Experience (UX01). In addition, learn UX design principles, tools, methodologies plus tips and tricks from what we have learnt working on over 550 UX projects.
  • Introduction to user experience design
  • User and customer research
  • Collaborative design & IA
  • User behaviour and design principles
  • Usability testing
  • Mobile & tablet UX
  • Maintaining and evolving your site or application
  • Implementing a UX approach in your organisation

Hands on practical activities & exercises

If you 'learn by doing' then you'll love the 15 hands on activities in the 3 day UX design course, including:
  • Defining your users
  • Crafting a research approach
  • Affinity diagramming
  • User interviews & task analysis
  • Personas
  • Customer journey mapping
  • Collaborative design
  • Card sorting & IA Design
  • Heuristic evaluations
  • Writing a test plan
  • Moderating a usability test session
  • Mobile wireframing
Not only will you be guided by a UX professional with over 20 years' experience, who has worked on over 550 UX projects for clients like Flight Centre, the Australian Government, Suncorp and Griffith University. But you will also get hands on experience while you work through 15 activities that have been carefully designed to help you learn all the UX fundamentals (and how it's done in the real world).

Certification & UX Digital Pack (Optional)

This add-on option includes:

  • Certification assessment fee for the BCS Foundation Certificate in User Experience.
  • 6 months access to the PeakXD UX training portal
  • 10 downloadable study guides to help you prepare for the exam
  • 75+ video lessons so you can revise on demand
  • 30+ UX templates to save you valuable time
  • 6 months of interactive group coaching calls with hands-on training to further apply and develop your skills
  • Practice exam with answer sheet and glossary of terms

Become UX Certified

PeakXD is Australia's only accredited training provider for the BCS Foundation Certificate in User Experience (UX01). Upon completion of our course, you can sit the exam to become a certified UX practitioner and continue your UX learning through our online training portal and coaching.


Who is this course for?

This is a UX course for anyone who works online - UX or CX professionals, product managers, designers, project leaders, business analysts, developers, or anyone interested in learning about UX and how they can implement UX tools and techniques into their workplace.

If you're a


you'll learn the fundamentals of UX and get a grip on all the UX terminology and best practice (what, how and when to use it).

If you're in a

Senior UX role

refresh & sharpen your UX skills, find the latest techniques & discover how to be better use UX in your organisation.

If you're in a

Complimentary role

(like a developer or a business analyst) get a better grasp of user experience design, UX approaches & tools.

If you're a


discover the power of user centred design and how UX can be adopted (whether it's in an Agile, or a hybrid environment).


Meet Tania... Trainer and Principal

  • 20 years' experience as a user experience practitioner
  • Industry leader and presenter at UX conferences such as UX Australia Design Research
  • Delivered UX training to over 2,000 participants in Asia Pacific
  • Trained whole teams in UX for over 50 organisations such as ANZ, Commonwealth Bank, Suncorp, ATO, Department of Human Services and University of South Australia
  • Founded PeakXD in 2003 - a leading Australian UX consultancy
  • Enjoys sharing UX stories from the trenches
  • Is passionate about UX and empowering people to improve the world through human centred design
  • Highly qualified: M. Bus. (Research) in User Behaviour, Grad. Cert. Human Factors, Grad. Cert in Arts (Marketing) and B.Sc.

Why PeakXD?

Australia's only UX accredited training provider

We are Australia's only BCS UX01 accredited training provider utilised by over 50 major organisations to train over 1900 staff including 3 of the top 5 banks, 23 government agencies and 7 universities.

Operating since 2003 - Trained over 2000 individuals

We have created UX designers throughout Australia and Globally since 2003. We remain committed to creating top UX Designers and improving the industry.

UX Design Support and Coaching

We understand how challenging learning new skills can be, hence we are there to support, guide and encourage you in your learning journey to become a UX designer.

Contact us to side step into your next career

Save $400 with Early Bird Discount

while available

Ticket Options

UX Course $2,397 AUD

plus GST = $2,636.70 AUD

UX Course ticket does not include Certification Assessment. No exam voucher will be issued with this ticket type. Please purchase the 'Certification & UX Digital Pack' add-on for Certification.

Early Bird $1,997 AUD

plus GST = $2,196.70 AUD

Save $400 off the full price up to 21 days before the event. Limited to 10 tickets only at Early Bird.

Certification & UX Digital Pack $570 AUD

plus GST = $627 AUD

Includes certification assessment fee for the BCS Foundation Certificate in User Experience. Plus access to the training portal with downloadable study guides, 75 video lessons, 30+ UX templates and monthly coaching calls for 6 months.

Melbourne UX Design Course

Date & Time

25 - 27 October 2022

9:00 am - 5:30 pm (Tuesday to Thursday)

  • The Jasper Hotel 489 Elizabeth St., Melbourne, VIC 3000

Success stories

"Knowing that there's a whole lot of problem solving before jumping into solution mode in UX"

Reni Florentina

Graphic Designer

"The course was highly valuable and puts me in a better position to advocate for our users."


6 June 2019

"It has given me a lot more background and insight into vital UX processes, leaving me feeling a lot more capable and confident in my role."

Mark Gamble