Enterprise UX Foundations

Build the UX and CX capabilities of your team with "just in time" training for 4 to 400 people.

The core of the Enterprise UX Foundations is the online portal

With 10 online modules...

... and a total of 78 video lessons

74-video-lessons
uxap-modules

You also get 30+ UX Templates

Download digital copies of templates with video instructions on how to use them so your team can get up to speed faster

Discovery - User research

  • Business stakeholder interview guide
  • Contact centre/customer facing staff interview question guide 
  • Customer/user interview questions guide 
  • Persona master template & examples
  • Customer journey mapping template in PowerPoint and Visio
  • User requirements Excel sheet

Alpha – Design phase

  • Collaborative design workshop invite
  • Workshop running sheet
  • Instructions and PowerPoint slide pack
  • IA design template in Excel

Usability testing

  • Usability test checklist
  • Test plan template
  • Task card template
  • Participant forms e.g. consent form
  • Issues logger – for recording and collating
  • Datalogger (for recording task completion rates and easily creating charts)
  • Test report templates – PPT and Word

Optional half day training workshops on site

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Choose a half day training workshop as your optional coaching as part of your Enterprise annual subscription and have Tania run an in-house training workshop on your choice of topic.

Note: All workshops can be delivered as a stand alone workshop as on-site corporate training.

Giving your team hands-on experience on how to run UX/CX workshops

Tania

Giving your team the confidence to drive user-centred projects

Request a corporate training quote