Enterprise UX Foundations
Build the UX and CX capabilities of your team with "just in time" training for 4 to 400 people.
The core of the Enterprise UX Foundations is the online portal
With 10 online modules...
... and a total of 78 video lessons
You also get 30+ UX Templates
Download digital copies of templates with video instructions on how to use them so your team can get up to speed faster
Discovery - User research
- Business stakeholder interview guide
- Contact centre/customer facing staff interview question guide
- Customer/user interview questions guide
- Persona master template & examples
- Customer journey mapping template in PowerPoint and Visio
- User requirements Excel sheet
Alpha – Design phase
- Collaborative design workshop invite
- Workshop running sheet
- Instructions and PowerPoint slide pack
- IA design template in Excel
- Usability test checklist
- Test plan template
- Task card template
- Participant forms e.g. consent form
- Issues logger – for recording and collating
- Datalogger (for recording task completion rates and easily creating charts)
- Test report templates – PPT and Word
Optional half day training workshops on site
Choose a half day training workshop as your optional coaching as part of your Enterprise annual subscription and have Tania run an in-house training workshop on your choice of topic.
Note: All workshops can be delivered as a stand alone workshop as on-site corporate training.