UX Design Course Syllabus
What you'll learn during the UX Design Course and UX Accelerator courses. Learn the techniques needed to effectively implement user-centred design approaches in your workplace or your next role.
Course 1
Introduction to user experience design- What UX & user centred design is and is not
- Benefits of human centred design & introduction to ISO 9241
- ISO 9241 and Usability vs User Experience (UX)
- Kicking off a project - Get in early!
- Understanding business needs - It's not all about the user
- Discovery - Defining your users and the problem space
Course 2
User research: planning & conducting- Discount (low cost) user research methods
- Behavioural research methods - Contextual interviews and contextual enquiries
- Behavioural research methods - Task analysis
- Opinion-based research methods - Focus groups and surveys
- Comparing research methods - Qualitative vs Quantitative, Opinion based vs Behavioural based
- How to be a better researcher - Tips and traps to ensure you get accurate insights
Course 3
Documenting your research to build empathy (Illustrating the context of use)- Interpreting research data and sharing insights
- Creating personas to build empathy
- Writing user stories to effectively communicate user needs
- Customer journey mapping to understand the whole customer experience
Course 4
Co-design workshops, stakeholder engagement & prototyping- Running a co-design workshop to engage stakeholders
- Home page design principles
- Dashboard design principles
- Sketching, prototyping and validated learning
- Engaging and convincing stakeholders
Course 5
Information architecture & navigation- Menu navigation design
- Classifying and organising information and schemas
- The psychology of navigation
- Conducting card sorting to understand users’ mental models
- Analysing card sort results and facilitating an IA design workshop
- Testing your IA
Course 6
Interaction design- Interaction design patterns
- Forms design and choosing controls
- Simplifying data and reducing choice overload Tables, faceted search, sorting, comparison tables etc
- Models in design - Implementation models, mental models and conceptual models
- Userflows & wireflows
Course 7
Visual design- Presentation design principles
- Information and content design
- Human cognition and design
- Trust and user confidence
- Designing for tap and mobile
Course 8
Usability evaluation- Standards and 10 usability heuristics
- Accessibility testing and audits
- Different kinds of usability evaluation - Expert reviews vs usability testing vs multivariate testing VS A/B testing
Course 9
Usability testing: Measuring usability- Writing a usability test plan
- Writing tasks for testing, recruiting participants and running a pilot
- Moderating test sessions
- Analysing and communicating results
- The what, when and how of usability testing
- Usability testing technologies
Course 10
Go live & evolve, lean & Agile UX- Going live & managing change
- Continous improvement & evolution
- Integrating UX into your organisation
- Agile UX
- Lean UX
- Design Sprints
- What next? Post-course support & mentoring
UX Accelerator
Job guarantee and bonuses- 30 day FREE trial of Loop11 online usability testing tool
- 3 months FREE access to Optimal Workshop's user research platform
- 12 months access to the learning portal to access all the materials, templates and video tutorials
- Lifetime membership to our exclusive UX learning community where you can see new jobs for UX professionals, get support from peers, UX experts and networking opportunities
- Further coaching is available at a special rate post-course
After completion
Become UX certified- Sit an independent exam to obtain the Foundation Certificate in User Experience