UX Design Course Syllabus

What you'll learn during the UX Design Course and UX Accelerator courses. Learn the techniques needed to effectively implement user-centred design approaches in your workplace or your next role.

Course 1

Introduction to user experience design
  • What UX & user centred design is and is not
  • Benefits of human centred design & introduction to ISO 9241
  • ISO 9241 and Usability vs User Experience (UX)
  • Kicking off a project - Get in early!
  • Understanding business needs - It's not all about the user
  • Discovery - Defining your users and the problem space

Course 2

User research: planning & conducting
  • Discount (low cost) user research methods
  • Behavioural research methods - Contextual interviews and contextual enquiries
  • Behavioural research methods - Task analysis
  • Opinion-based research methods - Focus groups and surveys
  • Comparing research methods - Qualitative vs Quantitative, Opinion based vs Behavioural based
  • How to be a better researcher - Tips and traps to ensure you get accurate insights

Course 3

Documenting your research to build empathy (Illustrating the context of use)
  • Interpreting research data and sharing insights
  • Creating personas to build empathy
  • Writing user stories to effectively communicate user needs
  • Customer journey mapping to understand the whole customer experience

Course 4

Co-design workshops, stakeholder engagement & prototyping
  • Running a co-design workshop to engage stakeholders
  • Home page design principles
  • Dashboard design principles
  • Sketching, prototyping and validated learning
  • Engaging and convincing stakeholders

Course 5

Information architecture & navigation
  • Menu navigation design
  • Classifying and organising information and schemas
  • The psychology of navigation
  • Conducting card sorting to understand users’ mental models
  • Analysing card sort results and facilitating an IA design workshop
  • Testing your IA

Course 6

Interaction design
  • Interaction design patterns
  • Forms design and choosing controls
  • Simplifying data and reducing choice overload Tables, faceted search, sorting, comparison tables etc
  • Models in design - Implementation models, mental models and conceptual models
  • Userflows & wireflows

Course 7

Visual design
  • Presentation design principles
  • Information and content design
  • Human cognition and design
  • Trust and user confidence
  • Designing for tap and mobile

Course 8

Usability evaluation
  • Standards and 10 usability heuristics
  • Accessibility testing and audits
  • Different kinds of usability evaluation - Expert reviews vs usability testing vs multivariate testing VS A/B testing

Course 9

Usability testing: Measuring usability
  • Writing a usability test plan
  • Writing tasks for testing, recruiting participants and running a pilot
  • Moderating test sessions
  • Analysing and communicating results
  • The what, when and how of usability testing
  • Usability testing technologies

Course 10

Go live & evolve, lean & Agile UX
  • Going live & managing change
  • Continous improvement & evolution
  • Integrating UX into your organisation
  • Agile UX
  • Lean UX
  • Design Sprints
  • What next? Post-course support & mentoring

UX Accelerator

Job guarantee and bonuses
  • 30 day FREE trial of Loop11 online usability testing tool
  • 3 months FREE access to Optimal Workshop's user research platform
  • 12 months access to the learning portal to access all the materials, templates and video tutorials
  • Lifetime membership to our exclusive UX learning community where you can see new jobs for UX professionals, get support from peers, UX experts and networking opportunities
  • Further coaching is available at a special rate post-course

After completion

Become UX certified
  • Sit an independent exam to obtain the Foundation Certificate in User Experience